frequently asked questions

About the Company
1. How can I contact Appetizers And, Inc. Headquarters? answer
2. What does the "And" stand for in your name? answer
3. Who is Appetizers And, Inc.? answer


Assorted Mini Deep Dish Pizzas
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About Our Products
4. How do I share an idea with Appetizers And, Inc. about a new product, concept, or other innovation? answer
5. Tell me about the quality of your products? answer
6. Are your products Kosher Certified? answer
7. Who carries Appetizers And, Inc. product line? answer
8. Tell me about your freezing capabilities and technology? answer
9. How many pieces come in a tray or case? answer
10. What is the shelf life of your products? answer
11. What are the prices of your hors d'oeuvres? answer
12. Do you provide nutritional facts on your products? answer
13. What if I would like a product I do not see on your product listing? answer

About Preparation
14. Tell me about your product cooking times and what type of oven I need? answer
15. Can I cook on the trays provided? answer
16. How long will the products hold up in a chafing dish? answer
17. Do your products need to be slacked off or defrosted prior to baking? answer
About Ordering
18. If I am a caterer/chef/operator, what is your standard time frame for placing an order? answer
19. If I am a distributor, what is your standard time frame for placing an order? answer
Misc.
20. How am I able to procure Appetizers And, Inc. products? answer
21. I am interested in a position at Appetizers And, Inc. How should I proceed? answer




1. How can I contact Appetizers And, Inc. Headquarters?
To contact Appetizers And, Inc. Corporate Headquarters, you may do any of these:


> Email us here
> Fax us at 1-773-227-0448
> Phone us by telephone at 1-800-323-5472
> Write us at 2555 N. Elston Avenue Chicago, Illinois 60647
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2. What does the "And" stand for in your name?
The "And" in Appetizers And, Inc. stands for all the special products we produce in addition to our standard line of upscale hors d'oeuvres. These include miniature dessert assortments, blintzes, and some entrees.
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3. Who is Appetizers And, Inc.?
George King and Patricia Domanik are the founders and owners of Appetizers And, Inc. They founded the company in 1967 and continue to run the organization. For additional information, please see company history and heritage.
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4. How do I share an idea with Appetizers And, Inc. about a new product, concept, or other innovation?
When you have a product idea or concept, please either call us, write us, email us, or fax us.
> Email us here
> Fax us at 1-773-227-0448
> Phone us by telephone at 1-800-323-5472
> Write us at 2555 N. Elston Avenue Chicago, Illinois 60647
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5. Tell me about the quality of your products?
All our products are produced in a USDA and HAACP controlled manufacturing facility. We use only the finest quality ingredients, such as half & half cream, beef tenderloin, and whole white meat chicken breast. Our recipes and fresh ingredients assure our products have "made-on-premise" quality.
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6. Are your products Kosher Certified?
We represent a Kosher Line of Hors d’oeuvres: Kosher Gourmet Hors d’oeuvres. They are all Star-K certified. There are seven delicious varieties in all! Six of the seven are Pareve and one is Glatt Kosher. The remainder of our Appetizers And, Inc. product line is non-kosher. Please contact us for further details.
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7. Who carries Appetizers And, Inc. product line?
We have a large distributor network across the continental United States. Please contact our Customer Service Center at 1-800-323-5472 for a distributor near you.
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8. Tell me about your freezing capabilities and technology?
We utilize a Cryo-Quick freezer to individually quick freeze all our products. This technologically advanced freezing process maximizes a product's freshness over a period of time, achieved by protecting the product from freezer burn and dehydration.
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9. How many pieces come in a tray or case?
The majority of our products come packed 25 pieces to the tray, 4 freshly sealed trays per case, and 100 pieces to the case. Some products, however, vary from this and are packed in miscellaneous assortments. For additional information, please link to our product database for specific product information.
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10. What is the shelf life of your products?
The majority of our products possess a shelf life of one year. For additional information, please contact our Customer Service Center at 1-800-323-5472.
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11. What are the prices of your hors d'oeuvres?
Please contact your local distributor or our Customer Service Center at 1-800-323-5472 for further information on pricing.
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12. Do you provide nutritional facts on your products?
Yes, we can provide you with all the nutritional facts you need to better serve the needs of your customers. Additionally, an ingredient/nutritional label is placed on all outer cases. For additional information, please contact our Customer Service Center at 1-800-323-5472.
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13. What if I would like a product I do not see on your product listing?
At times, we are able to offer services for custom products based on volumes and time frames. For additional information, please contact our Customer Service Center at 1-800-323-5472.
> Product Search Engine
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14. Tell me about your product cooking times and what type of oven I need?
Cooking times of products vary by product. Many are just heat & serve, which are ready to re-heat on our oven-able board tray or in the chafing liner. This minimal product preparation required reduces costly labor time. Please see labels or Point-of-Sale material for guidance.

All of our ovenable products can be baked in either a convection or conventional oven. Individual labels state timing and temperature for each type of oven. We also manufacture cold items, which require no heating, as well as deep fried items, which require a deep fryer.

Our entire line of products are quick, easy to prepare, and have a "just-made" appearance. For additional information, please link to our Product Search Engine for specific product information.
> Product Search Engine
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15. Can I cook on the trays provided?
Most of our products are bake-able on our patented black ovenable trays. To name a few are skewers, quiches, mushroom caps, and pizzas. Please see individual labels for preferred preparation instructions.
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16. How long will the products hold up in a chafing dish?
We develop and test hors d'oeuvres specifically for the purpose of placement in a chafing dish. Here at Appetizers And, Inc., we understand the real conditions in today's foodservice kitchens and, therefore, design our products to hold up well for a long period of time. For specific product hold-up, please call our Customer Service Center at 1-800-323-5472.
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17. Do your products need to be slacked off or defrosted prior to baking?
The majority of our products do not require to be "slacked off" prior to baking. Please see individual labels for appropriate preparation instructions.
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18. If I am a caterer/chef/operator, what is your standard time frame for placing an order?
The time frame to place an order is by noon, seven days prior to ship date. We understand that your demands can change. Therefore, changes to the order can be made until 9:00 am the day before your order ships. As always, please contact us in any emergency and we will do our best to accommodate your needs.
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19. If I am a distributor, what is your standard time frame for placing an order?
The time frame to place an order varies according to type of distributor. For LTL shipments, please place order by noon, 48 hours prior to shipping. For Pool shipments place order by noon, 72 hours prior to shipping.
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20. How am I able to procure Appetizers And, Inc. products?
We ship via our distributors anywhere in the U.S. If for some reason we do not use a distributor in your area, or you need assistance in locating one, please email or call our Customer Service Center at 1-800-323-5472 for other alternatives.
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21. I am interested in a position at Appetizers And, Inc. How should I proceed ?
Please visit our Career Network page on our website for further detail.
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